Join Triumph! At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network. That’s why we’re looking for passionate, innovative, solutions-oriented people to join our team. We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients. Because at the end of the day our goal is to help our partners businesses run better.
The Chief Information Officer (CIO) is accountable for enterprise-wide technology strategy, governance, and execution across Triumph. This includes oversight of infrastructure, enterprise platforms, shared services (TriumphX), Information Security, and partnership with Product/Development functions. The CIO operates as a member of executive leadership, aligning technology investments to business outcomes across Banking, Payments, Factoring, and Intelligence. The role is responsible for ensuring technology delivers measurable value, supports growth, maintains regulatory compliance, and operates with high reliability and security. The CIO serves as the primary link between business strategy and information technology and security execution, with decision authority over enterprise technology governance, investment prioritization, and architecture standards.
Own the enterprise technology strategy and roadmap aligned to business priorities. Partner to ensure all technology investments are tied to measurable outcomes (growth, efficiency, risk reduction). Partner in the evaluation and approval of new technologies through governance structures [Technology Architecture Group (TAG), Enterprise IT Steering Committee]. Set enterprise direction for cloud, platform, and modernization initiatives in partnership with the CTO.
Enterprise IT Steering Committee and Technology Architecture Group (TAG). Maintain decision authority over technology standards, architecture, and investment prioritization. Establish and enforce enterprise governance frameworks, policies, and processes. Serve as primary interface to the Board Risk Management Committee for technology-related matters. Ensure alignment with regulatory expectations across technology and information security domains. Provide day‑to‑day executive leadership for the CISO and Information Security organization, with direct accountability for enterprise cybersecurity posture and partnership with the Risk and Compliance Committee for independent oversight.
Infrastructure, platforms, and enterprise systems. Service desk, IT Service Management, and operational support. Security tool and monitoring. Ensure systems deliver reliable, secure outcomes. Ensure delivery of a consistent, high‑quality digital workplace experience that enables employee productivity, reduces friction, and strengthens trust in enterprise technology services. Establish and monitor operational performance metrics, including availability, service levels, incident response. Drive Lean transformation for technology to improve efficiency, standardization, and service delivery outcomes.
Partner in the establishment of an enterprise-wide AI strategy and adoption approach, partnering with Risk and business leaders to establish governance frameworks and enable aligned implementation across the enterprise. Establish frameworks in partnership with Risk for responsible AI usage and risk management.
Serve as strategic technology advisor to the Executive Leadership Team. Partner with business leaders to align technology capabilities to customer and operational needs. Ensure clear accountability across CIO, CTO, and CISO responsibilities. Support enterprise decision‑making on major technology investments and trade‑offs.
Own strategic vendor relationships and contract negotiations. Ensure vendor agreements align with: Risk and regulatory expectations Cost and pricing optimization Operational resilience and service performance. Manage enterprise IT budget across run, grow, and transform investments.
Lead technology due diligence for acquisitions. Define system, data, and platform integration strategies. Ensure successful execution of integration with minimal disruption and alignment to enterprise standards.
OUR BUSINESS Triumph is a financial and technology company focused on payments, factoring, intelligence and banking. We are pioneering solutions that serve the transportation industry. Through the Triumph brand, our customers gain unrivaled efficiency, transparent and secure transactions, and improved access to working capital. Through TBK Bank, we provide personal and business banking solutions that strengthen local communities and fortify our transportation business. We create value by driving businesses and communities of all sizes toward the future.
We are proud to be an equal opportunity employer and we do not discriminate in recruitment, hiring, training, promotion, or other employment practices on the basis of age, race, gender, color, religion, national origin, disability, sexual orientation, veteran status, or any other basis that is prohibited by federal, state or local law.
Our long-standing core values are based on sound business practices and biblical principles. They flourish in our culture which helps our team members thrive, our customers succeed and our communities prosper. We commit ourselves to:
At Triumph, we strive to do the most good in the areas of greatest needs through our philanthropic endeavors. Our philanthropic vision is centered on four areas:
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